Kimfay East Africa Wins FMCG Consumer Choice Award 2024

We are overjoyed to share the exciting news that Kimfay East Africa has emerged as the winner of the Overall FMCG Consumer Choice Award at the prestigious FMCG Consumer Awards 2024! This remarkable achievement underscores our commitment to providing exceptional and high-quality brands and product ranges that cater to the diverse needs of our valued consumers. Your unwavering support and trust in our brands including Fay, Cosy, Sifa Ultra Clean Cling, Confidence, TishuPoa, and more, have propelled us to this momentous victory. It is your preference and loyalty that have made us the preferred choice in essential hygiene products. This award is a testament to the dedication and hard work of our entire team, who consistently strive to maintain the highest standards of quality and excellence. With each product range we offer, including Tissue, Serviettes, Baking Paper, Cling, Alluminium Foil, Pocket Tissue, Facial Tissues, and Wet Wipes. We aim to make a positive impact on households across the region, ensuring cleanliness, comfort, and peace of mind for our customers. As we celebrate this milestone, we also recognize the stiff competition we faced from our industry peers. to claim the top spot reaffirms our position as a leader in the FMCG sector and motivates us to continue innovating and improving for the benefit of our customers. To shop our range of hygiene products conveniently, you can now place orders via WhatsApp by simply messaging us through +254777777047. Alternatively, if you have any inquiries or need assistance, our dedicated customer service team is always available to help. Just give us a call through +254709892000. . Thank you for choosing Kimfay East Africa as your preferred partner for all your hygiene needs. We look forward to serving you with excellence for many years to come!

Read More

Kim-Fay Brands Nominated for FMCG Awards 2024: Cast Your Votes Now!

We are thrilled to announce that several Kim-Fay brands have been nominated for the prestigious FMCG Awards 2024! This recognition highlights our commitment to excellence and innovation in the fast-moving consumer goods industry. We couldn’t have achieved this without the continued support of our loyal customers, and we are immensely grateful for your trust and patronage. Below is a list of the categories in which our brands have been nominated, along with the voting links:   Category Brand Voting Link Best Brand Identity Redesign Fay Facial Tissues Vote Now Tissue brand of the year Fay Vote Now Pocket Tissues of the year Fay Vote Now Wetwipes brand of the year Fay Vote Now Hair Product Of Choice ORS Vote Now Tissue brand of the year Cosy Vote Now Tissue brand of the year Sifa Vote Now Toothpaste brand of the year Dabur Toothpaste Vote Now Toothpaste brand of the year Miswak Vote Now Bath Soap brand of the year Lux Vote Now Bath Soap brand of the year Dove Vote Now Deodorant brand of the year Rexona Vote Now Body oil brand of the year BioOil Vote Now Wetwipes brand of the year Huggies Vote Now Shower gel of the year Lux Vote Now Shower gel of the year Dove Vote Now Shower gel of the year Hobby Vote Now FMCG Consumer Choice Award Kim-Fay East Africa Vote Now Your vote can make a difference! We encourage you to show your support for Kim-Fay brands by casting your votes in these categories. Feel free to share this with your family and friends to help us secure victory in the FMCG Awards 2024.   Thank you for your continued support!

Read More

Everything You Need To Know About Monkeypox

Three years since WHO announced the COVID-19 pandemic, the warning bells are ringing yet again. This time, it’s not from China, but a new viral disease that has its roots in Central and West Africa. Although known for decades, Monkeypox has been spreading rapidly and quietly in regions never reported before. This prompted WHO on 23rd July 2022 to declare it a “public health emergency of international concern”. But what exactly is Monkeypox? How worried should we be? And, is it likely to trigger another Corona-like pandemic? While new information about Monkeypox is still emerging, we’ve collected information from the World Health Organization and Central for Disease Control (CDC) to answer some common questions you might have about the disease. What is Monkeypox? Monkeypox is a viral disease that causes lesions on the skin that often looks like pus-filled pimples or blisters. It is a mild illness caused by infection with the Monkeypox virus, a close relative to the now eradicated and more severe smallpox virus. Is the disease deadly? A silver lining in the outbreak is that the disease is not as severe as smallpox. It is also not as contagious as COVID-19. Outbreaks, therefore, tend to be small because the virus does not spread at a fast rate. Unlike smallpox, monkeypox is also rarely fatal. The disease has a fatality rate of 3-6% based on recent cases. What are the symptoms of Monkeypox? According to the CDC, there are a few ways you can prevent the spread of the monkeypox virus. They include. a. Practicing good hand hygiene, washing hands frequently with soap and water as well as using hand sanitizers b. Using personal protective equipment when caring for infected patients c. Avoiding contact with items that might have been contacting with the patient or animal with the monkeypox virus   — Kim-Fay is committed to helping our customers maintain clean, safer and healthier workspaces through intelligent solutions tailored to meet your specific needs. Visit our website today to learn how you can keep your staff and customers safe with our hygiene solutions. Sources:  https://www.who.int/news-room/fact-sheets/detail/monkeypox https://www.cdc.gov/poxvirus/monkeypox/about.html

Read More

Introducing our FREE hygiene audits and why you need one!

How about some good news for a change? After months of listening to our trusted customers and monitoring all the different hygiene trends happening across the globe and here at home, we decided to launch our very own Kim-Fay Hygiene Audit. Why? The truth is, from COVID to Monkeypox, most of us in business have been having a hard time balancing day-to-day operations while keeping our staff and customers safe. As business owners ourselves with thousands of employees under our care, we get it!  Our FREE Hygiene Audits are designed to help businesses of any scale, take a proactive approach in all matters hygiene and sanitation. Ever since COVID struck, the entire world has shifted perceptions on “what clean looks like” and “how businesses are expected to operate.” A research study by Plos One indicates that now more than ever, people expect businesses to be more vigilant when it comes to cleanliness. Especially if they are in the hospitality or food sector. Let’s dive into what our audits actually are and how your business can benefit from one! The Kim-Fay Professional Hygiene Audit: What is it? Simply put, our audits are a thorough evaluation of your business and workplace environments. We factor in regulatory guidelines as well as industry best practices and provide expert feedback on ways you can improve and enhance existing processes. In today’s germophobic world, using compliance checks by organisations such as Kim-Fay Professional has proven to be a winning strategy. Many organisations use this to reassure their staff and customers of their commitment to protecting their well-being, and positioning their organisations as people-centric. How do they work? We pride ourselves on making our services as accessible as possible. To book your hygiene audit, you can easily reach out to our team of experts via a phone call or by sending us a WhatsApp message. Our hygiene experts will then schedule a visit to your premises and thoroughly evaluate your space for adherence to regulatory guidelines and industry best practices. After which, a detailed audit will be shared with you and your team with recommendations on how to improve and enhance your existing processes. And yes, it’s that easy! Why do you need a hygiene audit? Show your customers you care The Covid-19 pandemic has been one of the largest upheavals Kenyan businesses have faced in recent years. Our hygiene standards have changed and customers are now more concerned about their health in public spaces. Our compliance checks and products are synonymous with hygiene excellence. Having us on your side, gives your customers one less thing to worry about, and boosts their confidence in knowing that their hygiene is well taken care of. Lower downtime and improve operations Data is king, especially in hygiene. Our audits can help you recognize, evaluate, and adjust for potential hygiene hazards in your spaces. This means you can now identify and eliminate any health risks before they even have an impact on your organisation. Just think of all the impact you could make if you never had to worry about sick-offs caused by common ailments such as flu, and stomach upsets. Bring your hygiene into focus! Hygiene and sanitation will likely be at the forefront of our minds for a while. Positioning your brand as a hygiene leader can help set you apart from competitors while improving relationships with the people who matter the most to your business.For more information about our free audit, you can reach us on +254709892000 or via our e-mail customercare@kimfay.com.

Read More

To shake or not to shake? What to do when bumping hands just doesn’t cut it

A nice, firm handshake was a ‘normal’ and perhaps, the go-to greeting for many of us a couple of years ago. The gesture was so ingrained in our culture that it was almost an automatic reflex to stretch out our arms in all our social encounters. Then came Covid. Namaste, fist bumps, elbow bumps, and [insert your fav no-touch greeting here ] quickly took over the social-etiquette scene and people started avoiding handshakes. Awareness by health experts on COVID-19 safety guidelines, may in fact go down in history as the main reason for the decline of this once popular germy greeting. However, old habits die hard and the ancient greeting was always going to make a comeback, and … it has! In Kenya “you can now shake hands again” is happening in many social settings even without an official statement from the Ministry of Health. From formal interactions to the recent political rallies, handshakes are being handed out in abandon just like in the good old pre-Covid days. We can also bet you’ve also had to face a stretched-out arm and make a nerve-wracking decision of whether to shake or not to shake in recent times.  So the question looms; what do you do when someone offers their hand for a shake? Refuse to shake their germy paws and face a potentially awkward situation? Or just ‘go with the flow’ and ignore everything that has been drilled into our brains these past two years?  Join us as we navigate the rather awkward social situation of bumping, waving, and shaking in 2022 and beyond. Some touchy issues the handshake poses… Handshakes have always played a central role in making our interactions personal. A look at the science behind the gesture, however, shows that the gesture isn’t as pleasant as it may seem.  For starters, hands contain thousands of bacteria per square inch. On average, Pfizer says our hands carry 3200 different types of germs, some of which can be infectious and cause disease. Shaking hands passes these germs from one person to another which increases the chances of spreading illnesses such as covid-19 and the latest monkeypox. Handshakes also transmit germs two times as much as fist-bumps or high fives according to research. This has prompted some medical experts in the past to state that they’d even wish we got rid of them for good. “I don’t think we should ever shake hands again, to be honest with you,” said Dr Anthony Fauci, a top pandemic advisor, in the US, back in 2020 “Not only would it be good to prevent coronavirus disease, it probably would decrease instances of influenza dramatically in this country.” That said, getting rid of the handshake hasn’t been easy. For most of us, the shake holds a deep-seated meaning that it might seem disrespectful or downright hostile to not engage in the gesture, especially with relatives and friends.  So, what should you do if you simply can’t avoid the shake? Can’t completely shake off the handshake? Here’s what to do If you can’t get rid of handshakes during social interactions, it is much safer if you keep up with the safety practices of covid-19. Professor Althoff of Johns Hopkins Bloomberg School of Public Health says, “If you’re going to bring your handshake back, just make sure you’re also bringing your hand sanitiser.” As opposed to handwashing, a sanitiser is convenient and easily accessible, allowing you to use it regularly and while on the go.  In the workplace, providing access to sanitisers, dispensers, and hands soaps can make help make the shake more sanitary for everyone. Wave the germy handshake goodbye Whether you are a bumper, a shaker or a hugger we can all agree greetings will always be our unique way of communicating and introducing ourselves in social settings. As we battle with the pandemic, let’s make this experience more hygienic by avoiding physical contact when we can, and maintaining good hand hygiene when we choose to engage in the shake.

Read More

How Technology Is Shaping The Future of Hygiene

It’s almost impossible to ignore just how much technology has taken over our daily lives.  Almost every single industry has experienced a transformation of sorts – whether it’s through Internet of things, artificial intelligence, cloud collaboration or other innovative technologies.  In the hospitality industry, improved hygiene awareness has increased the demand for high hand hygiene standards both in private and public spaces. It has also led to improved adoption of innovative hygienic products such as touchless sanitisers and dispensing systems. While these technologies are undoubtedly helping us keep the virus at bay, they are also shaping the hygiene industry in many ways. Here are a few;  Improved decision making, thanks to IoT Innovative dispensing systems such as IoT-powered dispensers are now helping businesses improve operational efficiencies through waste reduction.  Through real-time visibility and reporting, it’s now possible for hospitality managers to gather data and reports about product usage, traffic and any malfunctions in their facility. This is helping them make better decisions, lower wastage and ensure any broken dispenser is fixed in time. Monitoring made easy Ever thought of the time it takes to refill your dispensing systems? Spending time more time than necessary checking and refilling dispensing systems can lead to additional downtime and lost productivity. Innovative dispensing systems are now helping managers reduce the amount of time spent refilling the systems. Through easy monitoring and alert systems, dispensing managers can now easily take a glance to see whether or not their dispensing systems are adequately stocked or not. This helps reduce customer complaints about empty dispensers and allows managers to save time by only checking dispensers for refilling only when necessary.  Handwashing reminder system, powered by AI Future dispensing systems are expected to include reminders that alert patrons about different stages of handwashing. This also includes feedback from biosensors encouraging thorough handwashing. By investing in these systems, hospitality industries will be able to avoid contamination in their facilities, which can ruin your brand image and bring losses to their business. Bottom line We are currently living in a world where pandemics have become commonplace and life-threatening germs, bacteria and viruses can exist for days in our homes and workplaces if we are not careful. It’s only by constantly improving our hygiene we can stay safe and healthy. At Kim-Fay we are constantly innovating to ensure you not only stay safe but also enjoy the benefits that innovative hygiene solutions offer. To check out the latest innovations in intelligent hygiene, please reach out to us at +254709892000 or via our e-mail; customercare@kimfay.com

Read More

Employees are as important as Customers

One of the biggest issues most General Managers in the hospitality sector today face is employee retention. The hospitality sector has one of the highest employee turnover rates compared to other industries. We couldn’t help but wonder how the work environment may be a contributing factor to employee motivation and retention. Everyone wants to work in a pleasant clean work environment. Imagine a situation where the front end, customer-facing side of an institution is perfectly clean, fully stocked with hygiene solutions; and then at the back, the staff have to make do with cramped facilities that are not clean, well maintained and do not meet their basic hygiene needs.   So what can management do? Implementing Hygiene Safety Policies That Demonstrate Care Effective Managers & Executives in the hospitality sector must be able to demonstrate empathy towards the needs and well-being of their employees. In a  2018 survey by Essity, showed that over 87% of workers linked on-the-job happiness with a clean and pleasant workspace, and 90% of respondents in the survey also indicated that they felt more motivated when employers offered quality cleaning and sanitation products. It’s safe to say that the numbers could have only gone higher since the pandemic.  General Managers need to focus on creating a  hygiene culture, where employees do not feel second or less important than customers, especially when it comes to their health and safety.This starts by listening to staff needs: Conduct staff satisfaction surveys including questions surrounding hygiene and the status of staff facilities such as washrooms, break rooms, surveys; Create simple but effective reward systems that spotlight employees who effectively implement company hygiene safety protocols and contribute positively to painting the business as hygiene leaders; Conduct hygiene safety workshops with the assistance of cleanliness partners like Kim-Fay Professional, aimed at ensuring that all members of staff are adequately equipped with health safety and hygiene guidelines. Encourage open and honest feedback so that staff feel they are able to share their concerns, and they feel listened to.   Building Employee Pride & Productivity Through Positive Brand Association Hospitality workers are only second to healthcare workers when it comes to how much they value their hygiene. No one want’s to continue working in a place that doesn’t take cleaning seriously, least of all hotels and restaurants; Unhygienic workspaces are one of those management cues that silently but boldly scream ‘lack of care and neglect. (3 out 4 employees believe poor office hygiene shows that the employer doesn’t care about them). Simple things like hesitation in restocking or resupplying employee-only areas with hygiene products, delays or unattentiveness in cleaning the staff spaces and disparity in quality of hygiene products can negatively impact morale and therefore have the knock on effect of impacting a customers experience Employees of the world’s leading hotel and restaurant chains pride themselves in having the good fortune to build their careers in these facilities, and the image of these institutions is a direct reflection of their professional expertise. Therefore, it comes as no surprise that 93% of employees who find themselves in clean work environments are happier and more satisfied and are 12% more productive and less likely to leave!   Innovative business leaders in the hospitality sector can take this new season of recovery to:  Involve employees in brand image and hygiene-related conversations and decisions by conducting simple surveys on how clean they think your institution is and what areas can be improved for both employees and customers. If needed, these surveys can be anonymous. Ensuring employee-only areas are fitted with basic and quality hygiene products Include hygiene guidelines and notices in all public spaces as well as employee-only areas Investing In Smart, Sustainable & Economical Hygiene Solutions  The current state of the economy means that hospitality executives are under more pressure than ever to make smarter spending decisions and justify all their ROIs. With the support of hygiene partners like Kim-Fay Professional, the burden of these decisions has been made incredibly easier. Hospitality executives can comfortably make economical hygiene investments that elevate the look and feel of their hospitality brands, protect their customers and staff, promote sustainable consumption, and improve their overall performance as a company. With over 2,500 B2B brands under our care it is no surprise that the Kim-Fay Professional brand has become synonymous with hygiene and hospitality excellence.  Interested in setting up your hotel, restaurant or travel business as a hygiene leader? Reach out to us at +254709892000 or via our e-mail; customercare@kimfay.com.

Read More

Electric Hand Dryers – Not in Healthcare settings

Unless you’ve been living on Mars you know by now how important washing your hands is after going to the washroom, after eating and basically all the time. But what’s the best way to dry your hands? Depends on what’s available right?  It might be an Electric or Jet-Powered air Dryer, or a cotton or Paper Towel. So what is the safest option? Well to answer that we ask you to take a closer at the places you visit. Would you agree that Hospitals are a great benchmark of good Hygiene practices? Walk into any hospital and you will be hard-pressed to find an Electric or Jet-Powered Air Dryer. That’s because science has proven that these machines literally blow more contaminants onto our hands and thus pose a huge health risk. Healthcare Professionals know this and therefore will not risk using these in their facilities. What about a Restaurant Kitchen? They won’t let you in there, but you will never find a Chef using an Electric Dryer. They need a Paper Towel to keep their hands as well as all surfaces clean so that the food they serve you is not contaminated. So what does the Science say? The most compelling research came out of a groundbreaking study conducted by Professor Mark Wilcox of the University of Leeds and Leeds Teaching Hospitals NHS trust.  Here is a link to the study. The research was conducted across health care facilities in Europe.  It examined the extent of environmental contamination in hospital washrooms from potential bacterial pathogens according to Hand-Drying method It found overwhelmingly in favour of Paper towels to ensure clean, contaminant-free hands after washing.  “The study will have important implications for hand-drying guidance in healthcare settings,” said Professor Wilcox On average, Electric air dryers can multiply the germs on our hands by more than 200% That’s why even the WHO recommends using a single-use paper hand towel to dry your hands after washing. Your Safety Matters To Us The cleanliness of your facility greatly affects the well-being of your staff and customers, as well as your image as a business. While we understand that purchasing decisions may be driven by cost and usage, we like to believe that the safety of your staff and customers remains front and centre. Learn how our Intelligent Systems are designed to minimise usage and waste while offering the best Hand Hygiene Solution for your premises. If you would like to find out more please feel free to reach out to us at +254709892000 or via email: customercare@kimfay.com.  

Read More